Privacy Policy

1. Information We Collect

ForgeQueue may collect:

1.1 Account & Business Information

* Name

* Email address

* Phone number

* Business details

* Billing information

1.2 Customer Data You Upload

* Contact records

* Appointment data

* Messages

* Notes

* Form submissions

1.3 Technical Information

* IP Address

* Browser and device information

* Cookies and usage data (used to operate and improve the Platform)

2. How We Use Information

Information is used to:

* Provide and maintain Platform functionality

* Process payments

* Enable messaging and scheduling features

* Improve services and security

ForgeQueue does not sell personal data.

3. Data Sharing

Information may be shared with third-party service providers (such as payment processors or messaging services) only as necessary to operate the Platform. Information may also be stored and processed using third-party hosting and infrastructure providers.

4. Customer Data Responsibility

You retain responsibility for customer data you upload and for obtaining proper consent to collect and use such data.

ForgeQueue acts solely as a service provider / data processor.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect data. No system can be guaranteed 100% secure.

6. North Carolina Data Breach Notice

In the event of a data breach involving personal information of North Carolina residents, notifications will be provided in accordance with applicable North Carolina law.

7. Data Retention

Data is retained for as long as your account remains active or as required by law. Data may be deleted following account termination.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting ForgeQueue support. Requests will be handled in accordance with applicable law.

9. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Platform constitutes acceptance of the updated policy.

10. Contact

[[email protected]]